Receptionist
As an employee of Treaty 8 Urban Child & Family Services, the receptionist will be responsible for greeting visitors and delivering exceptional customer service. The receptionist will direct visitors by maintaining employee and department directories, operate a switchboard to route incoming calls, and place outgoing calls. This position may also include performing administrative duties as required. Additionally, the receptionist will maintain security by following procedures and monitoring a logbook for staff and visitors.
Hours of work will be 8:15 a.m. to 4:30 p.m., with a 45-minute lunch break.
Responsibilities:
- Answer and direct phone calls in a polite and friendly manner, forward calls to appropriate staff, or take messages when staff are not available.
- Welcome visitors in a warm and friendly manner, answer any questions visitors may have, or direct them to appropriate staff.
- Maintain employee and department directories.
- Always maintain the reception area and public areas in a clean and tidy manner.
- Operate standard office equipment regularly, including a fax machine, copy machine, and computer.
- Keep detailed and accurate records of visitor requests and calls received.
- Copy, file, and maintain paper or electronic documents and records.
- Manage and log all incoming and outgoing mail.
- Receive deliveries, sort, and distribute incoming mail.
- Take inventory of supplies and restock as required.
- Maintain a diary, arrange meetings and appointments, and provide reminders.
- When requested, take, record, and type minutes accurately, and send reminders for follow-up.
- Promote health and well-being through the lens of an Indigenous worldview.
- Perform other duties as required.
- Travel may be required.
Qualifications and Experience:
- Administration Certificate with a minimum of 1 to 3 years of relevant experience in an office environment.
- Valid Class 5 Driver’s License and reliable transportation.
- Experience and familiarity with phone systems and office equipment.
- Working knowledge and experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and scanning.
- Knowledge and understanding of Treaty 8 First Nations communities, culture, and language is an asset.
- Satisfactory Criminal Record Check, including vulnerable sector and Child Intervention (Welfare) Record Check (dated within 3 months upon hiring).
- Three references (at least one from a previous employer).
Closing Date: Until a suitable candidate is found.
Interested applicants can submit a letter of intent and qualifications to: Christine Houle at houlec@treaty8ucfs.ca.
If you have any questions please call (780) 744-3663.
Read and download the full job description by clicking here.
WE THANK YOU FOR YOUR INTEREST! Only applicants selected for an interview will be contacted.