Receptionist PMSS - Edmonton

We are excited to offer an employment opportunity for a Receptionist to join our Post Majority Support Services (Kîwîtin Acâhkos – Yidah) team. Post Majority Support Services is a new program under Treaty 8 Urban Child and Family Services that will provide individualized support to First Nations young people aged 18 – 26 as they prepare for independence. The program is designed for youth exiting or leaving care due to having reached the age when mandated or legislated services end and will serve youth aging out of care and who are considered ordinarily resident on-reserve.

Role Overview: The Receptionist will be responsible for greeting visitors and delivering exceptional customer service assistance.  The Receptionist will direct visitors by maintaining employee and department directories, will operate a switchboard to route incoming calls and place outgoing calls. Often this position includes performing administrative duties as required such as maintain security by following procedure and monitoring a logbook for staff and visitors. The role will be required to be flexible and responsible to meet changing needs and may require travel. 

Responsibilities:

  • Answer and direct phone calls courteously and professionally.
  • Greet and assist visitors, providing information or directing them to the appropriate staff.
  • Maintain organized employee and department directories.
  • Keep reception and common areas clean and tidy.
  • Operate standard office equipment, including fax and copy machines, and computers.
  • Maintain accurate records of visitor requests and phone calls.
  • Manage incoming and outgoing mail and deliveries.
  • Monitor and restock office supplies as needed.
  • Assist in scheduling meetings and appointments, taking and typing accurate minutes.
  • Promote Indigenous well-being and values in interactions.
  • Perform other duties as required, which may include occasional travel.

Qualifications and Experience:

  • Minimum Grade 12 Diploma.
  • Previous Youth worker experience.
  • Valid class 5 driver’s license, reliable vehicle with $2 million liability insurance.
  • 3-year driver’s abstract.
  • Satisfactory Criminal Record Check including vulnerable sector and Child Intervention (Welfare) Record check (dated within 3 months upon hiring).
  • Strong knowledge and experience with Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and Database. 
  • Knowledge and understanding of First Nations communities, culture and language an asset.

Read the full job description here.

Application Details: If you are motivated, organized, and eager to contribute to a positive and supportive work environment, we invite you to apply for this role. Please submit your letter of intent and qualifications to hr@treaty8ucfs.ca. Call (780) 784-3663 for more information.

Compensation: Based on salary grid.

Closing Date: Applications accepted until a suitable candidate is found.

The mandate of the employer is to deliver child and family services from a culturally appropriate Indigenous perspective that includes knowledge of the language, customs, traditions, land base, protocols, beliefs, and values of Treaty 8 people.  For these reasons, as well as the historical disadvantages experienced by the Indigenous workforce, Treaty 8 Urban Child and Family Services may engage in preferential hiring of qualified candidates who are persons of Indigenous ancestry, particularly those with a connection to the Treaty 8 territory.  

About Us: Treaty 8 Urban Child & Family Services is dedicated to providing culturally appropriate and supportive services to Treaty 8 children and families. Join our team and help us bring our children home.