Outreach Worker PMSS - Edmonton

We are excited to announce an employment opportunity for an Outreach Worker to join our Post Majority Support Services team. Post Majority Support Services (Kîwîtin Acâhkos – Yidah) is a new program under Treaty 8 Urban Child and Family Services that will provide individualized support to First Nations young people aged 18 – 26 as they prepare for independence. The program is designed for youth exiting or leaving care due to having reached the age when mandated or legislated services end and will serve youth aging out of care and who are considered ordinarily resident on-reserve.

Role Overview: Treaty 8 Urban CFS is hiring an Outreach Worker for the Post Majority Support Services program that will be based out of Edmonton. The position is responsible to provide day to day support and assistance to clients, coordinate and book appointments, provide transportation, assist with forms and applications for services and programs with a client-focused approach as they navigate through programs. This role will also focus on outreach and engagement with youth in homeless shelters who require individual support. The outreach worker will be responsible to reach, connect and support youth struggling in areas including but not limited to education, addictions and recovery, housing, mental health, physical disabilities and legal. This position may be required to travel.

Responsibilities:

  • Ensuring basic needs are met while fostering independence.
  • Coordinating appointments and providing transportation as needed.
  • Implementing programs such as budgeting, meal planning, and life skills.
  • Assisting clients with service and program forms, offering a client-focused approach.
  • Engaging in street-based outreach and providing individualized support to homeless youth.
  • Distributing program materials and resources to various organizations and communities.
  • Connecting and supporting struggling youth in areas such as education, addictions, and mental health.
  • Promoting health and well-being from an Indigenous perspective.
  • Monitoring client progress and maintaining accurate records.

Knowledge and Skills: 

  • Ability to work in an anti-oppressive and culturally diverse environment.
  • Strong interpersonal skills to build positive relationships with clients.
  • Capacity to work independently and cooperatively.
  • Knowledge of Indigenous communities, cultural protocols, and Elders.
  • Familiarity with child and family services across Canada and relevant legislation.
  • Experience in negotiation, trauma-informed practice, crisis management, and problem-solving.
  • Understanding of historical trauma’s impact on Indigenous communities.
  • Respectful maintenance of professional boundaries and confidentiality.

Qualifications and Experience:

  • Diploma or Degree in Human Services, Social Work, or related field from an Accredited Education Institute.
  • Minimum of two years of relevant work experience.
  • Valid class 5 driver’s license, reliable vehicle with proper insurance coverage.
  • Satisfactory Criminal Record Check including vulnerable sector and Child Intervention (Welfare) Record check (dated within 3 months upon hiring).
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), database usage, and scanning.
  • Knowledge of Treaty 8 First Nation communities, culture, and language (asset).

Read the full job description here.

Application Details: If you are committed to making a positive impact on the lives of Indigenous youth, we invite you to apply for this rewarding role. Please submit your letter of intent and qualifications to hr@treaty8ucfs.ca. Call (780) 784-3663 for more information.

Compensation: Based on salary grid.

Closing Date: Applications accepted until a suitable candidate is found.

The mandate of the employer is to deliver child and family services from a culturally appropriate Indigenous perspective that includes knowledge of the language, customs, traditions, land base, protocols, beliefs, and values of Treaty 8 people.  For these reasons, as well as the historical disadvantages experienced by the Indigenous workforce, Treaty 8 Urban Child and Family Services may engage in preferential hiring of qualified candidates who are persons of Indigenous ancestry, particularly those with a connection to the Treaty 8 territory.  

About Us: Treaty 8 Urban Child & Family Services is dedicated to providing culturally appropriate and supportive services to Treaty 8 children and families. Join our team and help us bring our children home.